PUBLIC OFFER

on the conclusion of an agreement for the provision

of consultation services for a fee

Approved on 27.10.2026.

Khokhlacheva Kristina Igorevna, being a payer of professional income tax (self-employed status under Russian law) (INN (taxpayer identification number) 190113460030), hereinafter referred to as "the Contractor", addresses this Public Offer on the conclusion of an agreement for the provision of consultation services for a fee (hereinafter – the Agreement) to any natural person who has expressed readiness to use the Contractor's services, hereinafter referred to as "the Client".

This document is a public offer and contains all the essential terms of an agreement for the provision of consultation services for a fee.

In accordance with clause 2 of Article 437 of the Civil Code of the Russian Federation (hereinafter – the Civil Code of the Russian Federation) this document is a public offer, and in the event of acceptance of the terms set out below and payment for the Contractor's services, the person who has performed the Acceptance of this Offer becomes the Client (in accordance with clause 3 of Article 438 of the Civil Code of the Russian Federation, acceptance of the Offer is equivalent to the conclusion of an agreement on the terms set out in the Offer, which is unconditionally accepted by the parties).

Pursuant to clause 3 of Article 438 of the Civil Code of the Russian Federation, acceptance of the Offer is equivalent to the conclusion of an agreement on the terms set out in this Offer.

1. Terms and definitions

Offer (hereinafter – the Agreement/the Offer) – this document, a proposal to conclude an agreement between the Contractor and the Client for the provision of consultation services, which is concluded by means of Acceptance of the Offer. The Offer is the basic document governing the relationship of the two parties and is not subject to discussion.

Acceptance of the Offer – by payment with personal funds or with the use of credit funds, the Client expresses its full and unconditional acceptance of the terms of this agreement (acceptance). The date of acceptance is deemed to be the date of receipt of the funds into the Contractor's account.

Contractor – Khokhlacheva Kristina Igorevna.

Client – a natural person wishing to receive consultation services who has performed acceptance of the offer.

Individual video consultation - a service of consulting the Client, lasting from 60 to 90 minutes, which includes an online meeting with the Contractor using any available means of communication, using the Internet, on the Zoom platform or similar platforms.

Online consultation with personal support over the course of a month – a service of consulting the Client, lasting from 60 to 90 minutes, which includes four online meetings with the Contractor using any available means of communication, using the Internet, on the Zoom platform or similar platforms.

In-person consultation – a service of consulting the Client, lasting from 60 to 90 minutes, provided at a meeting in person between the Contractor and the Client at an address agreed by the Parties, within the Service Area.

Service Area – the territory within 30 (thirty) kilometres by public roads from the place from which the Contractor travels. Whether the Client's address falls within the Service Area is determined by the Contractor and communicated to the Client when the booking is arranged, before Acceptance of the Offer.

Tariff - a form of commercial proposal containing a list of possible services, their scope and the procedure for determining the cost.

Site - a set of web pages containing complete information on the content and cost of the services, located at the address: https://breastfeedingart.com/

Telegram, Messenger - a mobile application installed on the User's device, constituting an instant messaging service, or its information system.

Telegram bot - software available to the User in the Telegram Messenger, allowing the Client to purchase the Contractor's services, located at the address https://t.me/basekrisbot. All exclusive rights to the Telegram bot software, as well as to its filling (content), belong to the Contractor as the sole rights holder.

Chat - a closed chat in the messenger in which it is possible to ask questions and receive feedback from the Contractor, as well as to leave reviews in the form of text, audio or video messages.

Feedback - the Contractor's replies to the Client in the chat.

All other terms encountered in the text of the Agreement are interpreted by the Parties in accordance with the current legislation of the Russian Federation and the ordinary rules for the interpretation of the relevant terms established on the Internet

2. Subject of the agreement

2.1. The Contractor undertakes to provide consultation services, and the Client undertakes to pay for these services.

2.2. A complete description of the services is contained on the Contractor's Site, as well as in the Contractor's Telegram bot.

2.3. The Client agrees the service selected by it and the cost with the Contractor by contacting the Contractor or by contacting the Contractor in messengers, or by paying the cost of the service, or by another method received from the Contractor.

2.4. The Contractor provides services to the Client using remote technologies via the information and telecommunications network "Internet".

2.5. The services which the Contractor provides under the Agreement may include:

2.5.1. services in the form of holding an online meeting or several online meetings;

2.5.2 services in the form of the provision of Feedback;

2.5.3. services in the form of an in-person consultation.

2.6. Information on the composition of the service is specified by the Contractor and may include either one form of provision of services or several.

2.7. The period for the provision of the service depends on the form and Tariff selected by the Client.

2.8. The Client is notified that the services provided by the Contractor are exclusively informational and consultative, are not medical services and are not of a medical nature.

2.9. The Contractor does not carry out diagnosis, treatment or the prescription of medicinal products. Any recommendations given in the course of a consultation are of an exclusively informational and consultative nature and do not replace an in-person examination by a physician.

2.10. The Client undertakes to provide the Contractor with accurate and complete information on the state of health of the mother and the child, including information on the pregnancy, childbirth, the taking of medicinal products, existing illnesses, features of lactation, etc.

2.11. The Contractor has the right to recommend that the Client consult a physician (a pediatrician, gynecologist, breast surgeon, etc.) in cases that go beyond the scope of breastfeeding consulting or where pathological conditions are suspected.

Acceptance of the Offer and payment procedure

3.1. Acceptance of this Offer is the fact of payment (including partial payment) for the Contractor's services by the Client.

In accordance with clause 2 of Article 437 of the Civil Code of the Russian Federation (the Civil Code of the Russian Federation), in the event of acceptance of the terms set out below and payment for the services, the natural person performing acceptance of this offer becomes the Client (in accordance with clause 3 of Article 438 of the Civil Code of the Russian Federation, acceptance of the offer is equivalent to the conclusion of an agreement on the terms set out in the offer). By performing acceptance, the Client confirms that it has read in full and agrees with the terms of this Offer.

3.2. Payment for the services is made on the basis of one hundred percent prepayment and in the manner established by this Offer or on the basis of individual terms agreed with the Contractor.

3.3. The payment obligations are deemed to have been performed by the Client at the moment the funds are received into the Contractor's account.

3.4. Payment for the Services may be made:

3.4.1. By non-cash transfer of funds to the Contractor's settlement account;

3.4.2. By payment through online payment services;

3.4.3. By other methods subject to prior agreement with the Contractor (making a prepayment).

3.4.4. By payment of the cost of the service selected by the Client in installments, by means of lending. Installments by means of lending are provided to the Client on the terms established by the bank providing the loan. Or on the terms of the Contractor's internal installment plan.

3.5. The Client is responsible for the correctness of the details entered.

3.6. All settlements are made in rubles of the Russian Federation.

3.7. In the event of the Client's failure to perform its obligations to pay for the services in accordance with the terms of this Offer, the Contractor has the right to suspend the provision of the services until the moment the funds are received from the Client, or to refuse to perform its obligations unilaterally.

3.8. By concluding the Agreement on the terms of this Offer, the Client gives its consent to receiving one receipt for payment for the Services marked "Full settlement" at the moment of payment of the full cost of the Services.

4. Terms and procedure for the provision of services

4.1. Procedure for the provision of services: The Services are provided to the Client on condition that 100% of the total cost of the services is received into the Contractor's account, or that part of the payment of the total cost of the Tariff is made, in the case of individually agreed terms.

4.2. Provision of the service in the form of holding an online meeting:

4.3. Provision of the service in the form of the provision of Feedback:

4.4. Provision of the service in the form of an in-person consultation:

4.5. Travel by the Contractor within the Service Area is included in the cost of the In-person consultation stated on the Site. If the address of the consultation lies outside the Service Area, the amount of the travel surcharge is agreed by the Parties before Acceptance of the Offer. A consultation at such an address is carried out only on condition that the address and the amount of the surcharge have been agreed in advance.

4.6. The Contractor has the right to decline to carry out an in-person consultation, or to end it before the agreed time has expired, in the following cases:

- the conduct of the Client or of other persons present creates a threat to the safety of the Contractor, including in cases of aggression, threats, or being in a state of alcoholic or narcotic intoxication;

- persons or animals presenting a danger to the Contractor are present at the place of the consultation, or access to the place of the consultation is unsafe;

- the Client, the child or other persons present at the place of the consultation show signs of an acute infectious disease of which the Contractor was not notified when the booking was arranged;

- the sanitary conditions at the place of the consultation create a risk to the health of the Contractor or of the child;

- smoking, including of electronic cigarettes, is taking place indoors during the consultation;

- audio or video recording of the consultation is being made without the prior written consent of the Contractor;

- the address of the consultation lies outside the Service Area without having been agreed in accordance with clause 4.5, is stated incorrectly, or the Contractor is unable to obtain access to it;

- illness of the Contractor, circumstances of force majeure, or other circumstances beyond the Contractor's control.

4.7. The Contractor shall exercise the right provided for in clause 4.6 of this Offer reasonably and in good faith, notifying the Client at the earliest opportunity. Consequences of declining:

- if the consultation did not take place owing to circumstances on the Contractor's side, the Client is entitled, at the Client's choice, to a refund of the sums paid in full, or to reschedule the consultation to a date agreed by the Parties, including holding it in the form of an online meeting at no additional charge;

- if the consultation did not take place owing to circumstances on the Client's side, the Contractor is entitled to offer that the consultation be held in the form of an online meeting, or a refund of the sums paid less the expenses actually incurred by the Contractor, including travel expenses.

4.8. The quality criteria for the services are determined by the conformity of the services provided by the Contractor with the terms of this Offer and the Agreement.

4.9. All notices and messages sent by the Client to the Contractor's email address or messages sent in messengers, and messages sent by the Contractor to the email address of the Client from which the relevant communication was received, as well as replies to the Client's messages in messengers, constitute official correspondence within the framework of this Offer.

4.10. This agreement has the force of a certificate of the provision of services. Acceptance is carried out without the signing of a corresponding certificate. The services are deemed to have been provided properly and accepted by the Client in full if, within one business day following the expiry of the period for the provision of the services, the Contractor has not received from the Client substantiated written objections as to the quality of the services provided, by email or by means of a message sent in messengers.

4.11. In the event of the impossibility of consuming the services arising through the fault of the Client, the funds paid by the Client under this Offer are not subject to refund, since the service is deemed to have been provided in full.

5. Rights and obligations of the parties

5.1. The Contractor undertakes to ensure the performance of its obligations to the Client on the terms established by this Offer and in accordance with the requirements of the current legislation of the Russian Federation.

5.2. From the moment of acceptance of this Offer by the Client, the Contractor reserves the right to refuse to perform its obligations in the event of the occurrence of circumstances of force majeure ("force majeure").

5.3. The Contractor has the right:

5.3.1. To make changes to this Offer without additional notice to the Client. The changes take effect from the moment of publication of the Offer. The Client undertakes to monitor changes to the Offer and to review the Offer on a regular basis;

5.3.2. To refuse to provide consultation services to the Client until 100% prepayment is received into the Contractor's account.

5.4. The Contractor bears no responsibility:

5.4.1. For the Client's failure to comply with the rules for connecting to and using the services;

5.4.2. For the Client's lack of the technical means and conditions necessary for using the services;

5.4.3. For the Client's untimely receipt of information connected with this Offer;

5.4.4. In connection with problems with the Internet or with the operation of the Client's computer;

5.4.5. For errors made by the Client in making payments or in connection with delay in, or incorrect entry of, the Contractor's details.

5.4.6. For the non-conformity of the service provided with the Client's expectations and (or) for the Client's subjective assessment.

5.5. The Client undertakes:

5.5.1. To pay for the services in accordance with the terms of this Offer;

5.5.2. To study carefully and follow the provisions of the rules for using the service;

5.5.3. To review the content and terms of the Offer, and the essential information on the composition, periods and procedure for the provision of the services;

5.5.4. To provide the Contractor with all the data necessary for identification of the Client and sufficient for the performance of the Contractor's obligations in accordance with the terms of this Offer;

5.5.5. To independently monitor the existence of changes to the Offer.

5.5.6. To comply with the terms established in this Offer.

5.5.7. To comply with the following Rules of conduct when receiving the services:

- to observe discipline and generally accepted norms of conduct, in particular, to show respect for the Contractor and not to encroach upon their honor and dignity;

- not to permit aggressive conduct during the provision of the services, not to hinder the Contractor in the provision/receipt of the Services;

- not to use information received from the Contractor in ways that may lead or will lead to damage to the Contractor's interests.

5.6. The Client has the right: to reschedule the time of an online meeting or of an in-person consultation, having notified the Contractor in writing no later than 24 hours before the time of the online meeting or in-person consultation, without any penalties. In the event that such notice is received by the Contractor later than the stated time, the online meeting is deemed to have been held and is payable in full, unless otherwise agreed by the Parties.

5.7. The Client independently selects the relevant service from those offered by the Contractor and agrees it with the Contractor in the manner established by this Offer.

5.8. By performing acceptance of this Offer, the Client expresses its agreement that:

By leaving reviews for the Contractor (in any form), the Client gives its consent to the use by the Contractor of these reviews for the purpose of promoting and advertising the Contractor's services.

The Contractor has the right to talk about Clients in its social networks, as case studies, for the purpose of promoting and advertising its services.

5.9. The Contractor bears no responsibility for information provided by the Client in publicly accessible form.

6. Procedure for amendment and termination of the Agreement

and refund of funds

6.1. Guided by part 4 of Article 421, part 1 of Article 782, Article 783 and Article 717 of the Civil Code of the Russian Federation, the Parties have reached agreement and established the following terms and procedure for early termination of the agreement upon the Client's unilateral refusal to perform it: in the event that the Client wishes to terminate the agreement, it is obliged to: send the Contractor a notice of unilateral refusal to perform the Agreement from the Client's email address to the Contractor's email address. The Agreement is deemed terminated from the moment the Contractor receives the Client's Notice of unilateral refusal to perform the Agreement.

In the event of termination of the Agreement at the initiative of the Client before the provision of the services has begun — the funds transferred by the Client in payment for the Services selected by the Client from among those provided by the Contractor under this Offer are refunded in the full amount of the sum transferred to the Contractor, less the expenses actually incurred. The actual expenses include the commissions of banking and credit organizations and the relevant payment systems for carrying out the receipt and refund of funds.

Refusal of the Agreement after an Individual consultation has been held is not permitted; the services are deemed to have been provided in full.

In the event of termination of the Agreement at the initiative of the Client in the course of the provision of the services (where an Online consultation with personal support over the course of a month has been purchased) — the funds transferred by the Client in payment for the Services selected by the Client from among those provided by the Contractor under this Offer are refunded in proportion to the cost of the services not provided, and also less the expenses actually incurred. The actual expenses include the commissions of banking and credit organizations and the relevant payment systems for carrying out the receipt and refund of funds.

Refusal of the Agreement after the last online meeting has been held (where an Online consultation with personal support over the course of a month has been purchased) in accordance with the agreed date and time is not permitted; the services are deemed to have been provided in full.

6.2. Consideration of the Client's application for termination of the Agreement is carried out within 10 (ten) business days from the day the Contractor receives the Client's written application for termination of the Agreement.

7. Regime of intellectual property/results of intellectual activity (RIA)

8. Liability of the parties and procedure for the resolution of disputes

8.1. For non-performance or improper performance of the terms of this Offer, the parties bear liability in accordance with the legislation of the Russian Federation.

8.2. In the event of violation by the Client of section 7 of this Offer, the Contractor has the right to terminate the Offer unilaterally.

8.3. In the event of violation by the Client of section 7 of this Offer, the Contractor has the right to demand payment by the Client of a penalty in the amount of 500,000 (five hundred thousand) rubles for each instance of violation.

8.4. The Contractor bears no responsibility for the non-conformity of the service provided with the Client's expectations and/or for the Client's subjective assessment. Such non-conformity with expectations and/or a negative subjective assessment are not grounds for considering the services to have been provided with inadequate quality, or not in the agreed scope. Nor are the opinions of third parties (including employees of state bodies) differing from the opinion of the Contractor (its employees and/or partners) such grounds.

8.5. The Contractor bears no responsibility in the event that the Client, for reasons beyond the Contractor's control, has not used the Services and has not notified the Contractor of its wish to refuse the Services in the manner provided for by this offer; the services are deemed to have been provided in the established scope and with proper quality.

8.6. The Contractor bears no responsibility for the actions of banks and electronic payment systems ensuring payment and refunds of funds upon the conclusion, performance and termination of the agreement.

8.7. Neither Party bears liability in the event of non-performance, or untimely or improper performance by it of any of its obligations under this Agreement, if the said non-performance or untimely or improper performance is caused exclusively by the occurrence or operation of circumstances of force majeure, namely fire, flood, earthquake, military action, civil unrest, or a sanitary and epidemiological situation which makes performance of the Agreement impossible. The Contractor is obliged to notify the Client of the occurrence of such circumstances by sending information to the email address specified by the Client when making payment, and the Client is obliged to send the Contractor a letter by email indicating "Force majeure" in the subject line of the message. If the circumstances of force majeure or their consequences last for more than 1 (one) month, then the Parties will discuss what measures should be taken in order to continue the Agreement. If the Parties are unable to reach agreement within 2 (two) weeks, then each of the Parties has the right to terminate this Agreement.

8.8. The Parties have reached agreement that, for the resolution of disputes arising out of the Offer and the Agreement, a mandatory pre-action claim procedure is established. The period for a reply to a claim is 10 (ten) business days from the moment the claim is sent to the other party.

8.9. The Parties have reached agreement, in accordance with Article 32 of the Civil Procedure Code of the Russian Federation, to establish contractual territorial jurisdiction for the resolution of disputes arising out of the Offer, and to determine that all disputes are considered in the court at the location of the Contractor.

8.10. Additional provisions applicable to Clients located in the Republic of South Africa and in Canada are set out in Annex 1 to this Offer.

9. Addresses and details of the Contractor

Contractor:

Khokhlacheva Kristina Igorevna, being a payer of professional income tax (self-employed status under Russian law)

INN (taxpayer identification number) 190113460030

+79647280986

+16132625284 (Whatsapp)

Email kristina@khokhlacheva.com

Annex 1. Additional Provisions for Clients in the Republic of South Africa and in Canada

A1.1. This Annex applies to Clients located in the Republic of South Africa and in Canada and operates together with the main text of the Offer.

A1.2. Nothing in this Offer limits or excludes any right of the Client conferred by the mandatory consumer protection legislation of the Client's country of residence. If any provision of the Offer conflicts with such mandatory rules, that provision does not apply to that Client to the extent of the conflict; the remaining provisions of the Offer continue in force.

A1.3. The Client's personal data are processed in accordance with the Operator's privacy policy and with Annex 1 to it, which sets out the procedure for subjects located in the Republic of South Africa and in Canada.

A1.4. For the Clients specified in clause A1.1, the Contractor provides the text of the Offer in English. The Russian text of the Offer remains binding, except where the mandatory rules of the law of the Client's country of residence require otherwise.

A1.5. This Annex does not alter the governing law and jurisdiction established by section 8 of the Offer, except where the mandatory rules of the law of the Client's country of residence provide otherwise.